13
Mai
2017

The Rise of Self-Service Kiosks

When I started my Masters degree back in September last year, this was my very first time in Scotland and the United Kingdom. On one of the first days, I strolled into a local Tesco supermarket store and was somewhat surprised to see self-service tills right next to a traditional one (which, by the way, was not staffed in that very moment). Being from Germany, I have heard of such systems but never encountered one anywhere in Germany — even though I was told that they were becoming more and more popular there too. As I love new technology, it was crystal-clear to give that self-service till a try. As to probably all people who use such a system for the first time, it was a quite exciting yet weird experience doing what used to be confined to a human cashier — and to use the infamous 'bagging area'.